Animology Shampoo Spa day 250ml

Why are these products digital downloads and not shipped to my home?

Our decision to offer digital downloads aligns with our commitment to providing you with immediate access to our creative resources! By choosing digital, you can start enjoying our products instantly without the wait for shipping. Plus, it’s a more eco-friendly option, reducing paper and packaging waste. It also allows us to keep costs low and offer affordable pricing. We hope you enjoy the convenience and flexibility our digital downloads offer!

How do I access and download the resource?

Getting started is a breeze! After making your purchase, you’ll receive an email with your receipt and download links. Simply click the link, log into your account and your resources will be ready for you to download, save and print at home! You can also access these resources from your account on the website at any time. If you have any trouble accessing your files, just shoot us an email and we’ll be happy to help!

Do I need any special equipment or supplies to use this resource?

Our printables are designed to be user-friendly and require basic supplies you likely already have at home, such as crayons, scissors and glue. We intentionally keep our activities simple and accessible so you can enjoy them without the need for costly materials. A printer is very much a requirement though and a laminator is a handy bonus but not a neccessity. We love using Write and Wipe Sleeves from Amazon US* or Amazon Australia*

What if I have technical issues or have questions after purchase?

We’re here to support you every step of the way! If you run into any technical hiccups or have questions about our products, please don’t hesitate to contact our customer support team. We take pride in offering timely assistance and ensuring your experience with our printables is nothing short of fantastic!

Can I share my purchase with friends or other staff at my school?

While we love that you’d like to share, it is against our Terms of Use to email or redistribute products purchased or downloaded from our website. Each resource is for single classroom or personal use only. You will be breaking copyright laws if you share the resources you have purchased. This includes but is not limited to emailing files, uploading to shared drives and sharing logins. If your colleague or friend wants a copy, you can forward the link to the product in the store so they can purchase a single use license for themselves.

Got another question? Be sure to check out our Support Library where you’ll find a wide range of technical support and FAQs!

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